Feature Requests

Certain parts are available from a number of different distributors. Often those distributors use slightly different part numbers by adding a prefix or suffix to the end or just having some different letters or numbers in it. It would be nice to have the option to associate all of those different part numbers with the product in the catalog so our purchasing team could be sure they are the same thing and we don't end up creating duplicate part numbers in the catalog that are actually the same thing. Maybe in the ordering section there could be a part number field alongside each vendor that is attached. Or something like that. Please consider. Thanks.

We would like to be able to build a workflow where when a project status is updated or a task or SO status is updated, that it could generate a PDF report of our choosing from the reports list.

Please could i request that the component ID of the parent item can also be selected to be suffixed instead of prefixed. This just works more for our internal nomenclature It would be even better if "ParentItemCompID" could be added as part of the structure of component ID building (ie dropdown option like Subcategory)

Requesting the feature to bulk download all attachments (images and files) by clicking a "download all" button. Currently, I am having to download them each individually. That is very labor-intensive.

In Visio, we have right-click wire > D-Tools > Wire > some options. Would it be nice to have an option for wire length updates in this to quickly process wire length estimates?

It would ne nice to be able to upload more than one photo at a time in mobile install, as well it would be nice if the photo description transferred over when you suck back into SI.

Being able to add/change/manage Head Ends per project would be helpful. Similar to Location/sub-location, System/sub-system.

It would be great if we could customize the item receipt window when receiving things for projects. Being able to view the part number & description would be super helpful to further confirm the correct item is being received to the correct PO/Project. I don't often need to see the MAC address 1 & 2 columns, so having the option to remove those from my layout would be great.

To the D-Tools Development Team, We would like to request an enhancement to the service order cloning functionality within the D-Tools mobile application. This feature would provide more flexibility and efficiency for our field technicians. Current Situation Currently, when cloning a service order in the app, the process duplicates all information from the original order. This is useful for identical follow-up tasks, but it's inefficient for creating a new, different order for the same client. This forces our technicians to spend valuable time manually deleting site items, notes, and other information that doesn't apply to the new service order. Proposed Enhancement We propose that when a user selects the option to "Clone" a service order, a dialog box appears with checkboxes, allowing the user to choose what information to carry over. This would provide three clear options: ✅ Full Clone: This would be the default behavior as it exists today. It clones all parameters of the service order, including site items, tasks, and all other details. ✅ Partial Clone (Exclude Site Items & Tasks): This option would clone the core service order information (e.g., Client, Location, Contact Info) but would exclude specific job details like site items, tasks, and notes. This is ideal for creating a new job at a previous location. ✅ Start Anew (Clone Header Only): This option would clone only the most basic "header" information (Client, Location) and leave all other fields blank, providing a fresh template for a new order. Use Case & Benefit A common scenario for our technicians is returning to a client's site for a completely new issue. They need to create a new service order with the same client and location data, but with entirely new tasks and items. With this proposed feature, a technician could simply: Open the previous service order. Select "Clone." Choose the "Partial Clone" option. This would instantly create a new, correctly-assigned service order without the need to manually delete old information, saving time, preventing data entry errors, and improving overall workflow efficiency in the field. Thank you for your consideration. We believe this enhancement would be a significant quality-of-life improvement for many of your users. Best regards, Paul Canadian Smart Systems

Would like to be able to add a data point for network planning that includes estimated max data throughput on a NIC. Essentially as we start working with more and more AVoIP we need to do load balancing and ensuring we aren't maxing out an uplink or switching fabric. So being able to treat this like we do PoE would be nice.