We've been having an issue with our Labor not showing up in the Service order while collecting a signature from our clients. Currently, theyre signing for $0 on labor

Highly frustrating issue that everyone at my office is experiencing. Any time I look up anything in the product explorer the entire project editor minimizes. I look up hundreds of items every day, having to pull the entire window up every single time is very annoying.

Solutions seem to behave like normal packages when added in to an accepted project as a CO.

At the moment you can address the Primary contacts Name, Mobile and Email but not their Phone. If this could please be added to the Smart Title Blocks in Visio that would be great. At the moment I'm getting the team to manually enter all the contact details into the Visio but it would be great if this could be automated. I'd rather them enter it all manually or all automated otherwise things will get missed.

Was customizing the CompID for bundled cable in my project and was only able to find 'ProjectCustomField#' and not 'CustomField#' in the fields to choose from. The catalog item for the bundled cable has 'CustomField#' so I'm confused why it would be omitted from being used in the project. Was this by design or is it a bug?

In some circumstances the text within a Smart Title Block extends past the size of the box it is in. I believe this has been logged as VSTS 3507 which was first logged 19th June 2018.

It took me an hour to find the button to mark the project approved so I could create a change order! Geez!

Our guys logged 13 hours for a job through D-Tools Mobile and we changed it to 12 hours in the timesheet through SI. Now the analysis pages do not match. Mobile still shows what was originally logged while SI shows corrected numbers.

When making a custom report I cannot make the manufacturer/ model number and description appear on the same line. No mater how I try, the description appears below the manufacturer and model number

For as along as I can remember, many of the pop up windows don't actually pop up on top. The 'Add Products' is the most prevalent. With Windows 11, this is worse if you have opened a project in Visio as the icon for the 'project editor' and the 'add products' shows the Visio icon and not the DT icon.