In Visio. Right-click-> D-Tools -> Assign -> Head end. Click 'Manage Head Ends' from the ribbon. Add a new HE New HE that was just added does not show up in the list of available Head Ends to assign unless you leave this dialoge box and return to it.

When you highlight a specific PSE and click click associate, then select "include associated" to show all, it includes all associated to other PSE's as well, without specifying which PSE they are already associated with. Very confusing. It's also a bug that non-POE devices can't be associated to switch ports. This is necessary to accurately assign ports to devices. Only having POE devices with the ability to assign to switch ports is confusing and an unnecessary limitation of this feature.

It requires (2) clicks to type into the search box for location searching vs. one click for system searching.

Attached is a screen capture from a recent product I was adjusting prices on, you are seeing two price types in the same product pricing tab in the catalog.

We choose not to use the "Show detail pricing" report definition on our proposal reports when we don't want to show accessory item pricing, which works for all normal line items. I found today in V19 that optional items added to the build still show their accessory item pricing when this report definition is turned off.

While copy pasting png image having transparent background, the image shows up with black background.

We've been having an issue with our Labor not showing up in the Service order while collecting a signature from our clients. Currently, theyre signing for $0 on labor

Highly frustrating issue that everyone at my office is experiencing. Any time I look up anything in the product explorer the entire project editor minimizes. I look up hundreds of items every day, having to pull the entire window up every single time is very annoying.

Solutions seem to behave like normal packages when added in to an accepted project as a CO.

At the moment you can address the Primary contacts Name, Mobile and Email but not their Phone. If this could please be added to the Smart Title Blocks in Visio that would be great. At the moment I'm getting the team to manually enter all the contact details into the Visio but it would be great if this could be automated. I'd rather them enter it all manually or all automated otherwise things will get missed.