Bug Reports

I have a project where I added and additional Tax in the main project. When creating COs for the project, the Additional Tax shows up on every CO report. The project summary repot shows $40K in taxes on a $100K job. The additional tax field is greyed out in the COs, so I can’t remove it.

I go through the effort of creating a detailed support ticket, only to have the captcha not load.

I have been noticing that for custom task layouts, that it "seems" to be changing either on it's own OR that adjusting the layout in the task explorer is also changing the layout on the project tasks tab OR perhaps other users change the layout for themselves but it also changes it for me. This should be independant of each other, but I am noticing that changing one changes the other. Specifically, I have a custom layout that we use for the project task tab that is standard and another custom layout for the task explorer to see what the team is working on. These layout choices should be mutually exlusive from each other but I find that the task tab layout changes away from the selection that I want. For the record, it's not everytime. I don't seem to be able to replicate consistantly, but I can confirm that the task tab layout changes what seems like randomly.

If I do an internal change order that is $0 it still sometimes changes the total project price. I thought maybe it was a tax issue but the current project I am working on is tax exempt. These approved change orders are all $0

When updating any information from the library to specific products (i.e. files, dimensions), those products also inherit the partner set cost. I want to just update the specific information I have selected without updating the cost.

I have the setting turned off to drop accessory shapes onto the drawing page when the parent item is dropped. What I am expieriencing is that the when I drag a single wire from my project editor, it is dropping a network switch on the page too. I confimed several times that I didn't have multiple items selected when dragging from the project editor to my drawing page so something is both backwards and ignoring the setting. Summary dragging an items accessory shape to the drawing page is dropping another item for no reason that I can tell.

it seems the PoE budget calculator is actually using the PSE max. power wattage per port for the calculation. Using the PD max power rating would be more accurate. The budget calc should be using the used power vice the available power. It would be up to the designer to determine max power used in worse case scenario by accounting for things like ptz heaters, etc... Product data sheets provide max power for devices.

When attempting to update IOs, adding blank ports is causing unexpected behavior. See attached video

IDK if this is a feature or bug or feature request. Essentially, we noticed that we had a project where the bulk wire that would be pulled as part of the project was going to be billed separately on a Time and Matierals basis. So rather than remove the wire from the original project, we marked the bulk wires as both OFE and NB but the labor type and hours were left as is so the unit price and install price were both $0.00. But what we noticed was that the labor totals (not price) for those wires were still reflected in the project summary. OFE - Removes the cost of the item but labor may still be needed to handle the item so it makes sense for labor to remain NB - Removes the sell price and labor price of the item to the customer, but costs to the integrator remain for both equipment and labor. I guess maybe I am asking for a third check box for 'Ignore Labor' or 'Exclude Labor from Totals' or 'Excluded Item' or something rather than removing the labor from the item entirely. While we need the item to draw, we don't necessarily want any reflection on project totals/costs/prices/labor hours for something like this. I'm open to better ideas too.

As planning tasks get moved up/down, the predecessors don't follow. This needs more attention.