Make Statuses available in Mobile Install selectable.
complete
J
Jay Carr
Now that the Statuses created in SI are available in Mobile Install, it would be nice to select which ones are able to be used/seen in Mobile Install, rather than showing every single Status. Several of our Stautses are for office use only - a filter for Mobile Install would keep the interface tidy for techs and avoid confusion and possible problems.
Seth
complete
Seth
We added this feature in Hotfix 6 for v23. When logged into Mobile Install as an "Administrator" user, you will see a Schedule Statuses tab under Setup that will allow you to choose which SI Statuses display for Tasks and Service Orders in MI.
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eva kim
Hi, A very practical and useful suggestion! Being able to filter the visible Statuses for Mobile Install would significantly improve the user experience for field technicians.
I understand the desire to:
Selectively expose SI Statuses to Mobile Install.
Keep the Mobile Install interface tidy for field techs.
Prevent confusion and potential errors from techs daily pay selecting office-only statuses.
This kind of filtering capability (e.g., a "Visible in Mobile Install" checkbox or similar setting within the SI Status configuration) would be a great enhancement for managing workflow and data integrity between the office and the field.